Insignia Jets is a premier private aviation service that provides exceptional private aviation experiences with zero commitment. Members gain access to a network of premium aircraft, enjoy preferential rates, priority aircraft access, and full price transparency.

Additionally, Insignia Jets offers a concierge service for booking luxury hotels and accessing exclusive events. Members also earn valuable points on every booking, which can be redeemed with any of our luxury partners.

Unlike traditional ad-hoc charter services and jet card programs, Insignia Jets offers a unique, flexible, and commitment-free solution.

While ad-hoc charter services may not provide the same level of prices, personalised service and convenience, and jet cards often require a significant upfront deposit or down payment, Insignia Jets requires only a membership fee.

Once you become a member, you gain immediate access to our network of premium aircraft and can book at preferential rates without any additional commitment.

This means you pay only for the flights you book, with no need for large pre-payments or deposits.

This flexibility, combined with our superior service and exclusive benefits, sets Insignia Jets apart in the private aviation industry.

Insignia Jets membership offers an exclusive private aviation experience. Due to our commitment to exceptional service, there may be a waiting period to join as we onboard a select number of members regularly.

Upon membership, you'll have access to preferential charter booking rates without additional deposits or down payments, offering flexibility and convenience. You'll also gain access to a premium aircraft network, expedited bookings, real-time quotes, curated lifestyle services, upscale accommodations, and exclusive events.

Our dedicated team handles all your journey details, allowing you to focus on what's important. We offer two membership tiers, each with annual fees, providing unique perks to cater to diverse client needs.

In essence, our membership is about offering a comprehensive, luxurious, and personalised aviation experience to our hand-picked membership base.

As an active Insignia Jets member, you have access to a variety of convenient booking channels. You can book and manage flights via:

• WhatsApp
• Email
• Phone (+44 330 822 4523 or +43 720 881 885)
• Insignia Jets Mobile App. Available for iOS and Android

No. Apart from the membership fee, Insignia Jets does not require any commitment, deposits, or down-payments from active clients. Our "pay only what you fly" approach ensures flexibility and convenience for our clients.

Insignia Jets generally provides final quoted prices for flights, ensuring full transparency in pricing. However, additional charges may apply for extra items or services, such as Wi-Fi, catering, de-icing, or changes to the booking after confirmation. We make every effort to communicate potential extra costs beforehand, giving you a comprehensive understanding of your total expenses.

Preferred Partner flights can be booked via our iOS and Android apps, which offer instant quotes. Furthermore, Insignia Jets members get preferential access to aircraft, better rates, and 3x Insignia Rewards.

Non-Partner flights have slower quotes, less accessibility to aircraft, uncapped rates, and standard Insignia Rewards. These flights can be booked via our other channels, such as WhatsApp, email or phone.

Both options require no commitment or deposits.

The Insignia Rewards program is our unique loyalty scheme designed to reward our valued members. Insignia cardmembers have already been part of the Insignia Rewards program, enjoying its benefits and luxury. Now, with an Insignia Jets membership, you can access the same unrivaled service and unmistakable luxury, extending your rewards to your private aviation experiences.

With every flight you book, you earn points that can unlock a world of exclusive opportunities. Our members earn points for every EUR/USD/CHF/GBP spent with us, including 3x Insignia Rewards points on flights with our Preferred Partners, and regular points on flights with Non-Preferred Partners.

These points can be redeemed with Insignia Jets' luxury partners for an array of exclusive experiences. From booking unique adventures, such as a trip to the Londolozi Private Game Reserve in South Africa or a sun-soaked stay at Over Yonder Cay in the Bahamas, to indulging in high-end shopping experiences with brands like Cartier or Bang & Olufsen, your points open up a world of possibilities.

Keeping track of your rewards is effortless. Your Insignia Rewards balance is easily accessible right in the Insignia Jets app, ensuring your rewards are always just a tap away.  If you need any assistance or have any questions about redeeming your rewards, our member support team is always ready to help.

Remember, the Insignia Rewards program is more than just a loyalty scheme—it's your key to unlock a world of luxury and unforgettable experiences.

For a detailed overview of the Insignia Rewards program, visit rewards.insignia.com.

Insignia Jets works with vetted operators and aircraft that meet stringent safety standards. Our experienced brokers provide a seamless booking experience and maintain communication through familiar channels for a frictionless process.

Insignia Jets offers preferential rates on charter aircraft through our exclusive Preferred Partner network. We provide pricing transparency, ensuring clients pay only what they are quoted (excluding additional items such as WiFi, catering, and de-icing). Our quotes are fixed and valid for a particular flight, considering a specific route, departure time, aircraft, number of passengers, and a maximum duration of 24 hours. If any of these factors change or if the 24-hour window has passed without booking, you will need to obtain a new quote.

Insignia Jets is seamlessly embedded within Insignia's portfolio of services, providing clients with a streamlined door-to-door service experience. Our dedicated brokers and Personal Assistants coordinate private jet travel, hotel, restaurant, and event arrangements while ensuring smooth transactions through Insignia card payments and rewards points for a truly unparalleled luxury experience.

All flights are subject to owner approval, slots, or feasibility. This indicates that the aircraft owner, airport authorities, or other relevant entities need to give their consent before the flight can be confirmed. Owner approval is usually necessary for aircraft within managed fleets or those with specific usage terms. "Slots" refers to the designated time windows for takeoffs and landings at certain airports, which depend on availability. "Feasibility" implies that various operational or regulatory aspects need to be examined and approved before the flight can proceed. Our team is dedicated to obtaining the required approvals and will keep you informed throughout the process.

"Quick Book" is a label we use to identify flight options that do not require owner approval for the aircraft and are associated with airfields that typically don't have slot restrictions. This means that feasibility checks can be conducted more rapidly, and the operator can confirm the flight much faster. These options are ideal for clients seeking quick responses and confirmations, ensuring a smooth and efficient booking experience.

While our app is designed to provide a seamless booking experience, it is only applicable for flights with a minimum lead time of 72 hours. If you wish to book a flight with shorter notice, please reach out to our team directly. This ensures that your requests are handled promptly and efficiently, providing you with the exceptional service quality you expect from Insignia Jets.

Insignia Jets is a premier private aviation service provider, offering exclusive and personalized private jet experiences. We are a proud member of the Insignia Group of Companies, a global leader in premium payment cards and luxury lifestyle management services for high-net-worth individuals.

Since 1996, Insignia has been simplifying modern life for its exclusive, invitation-only members through personalized services and benefits. These include dedicated Personal Assistants for premium cardholders and a range of high-quality payment cards. Known as the "ultimate wish granters" by FT Wealth, Insignia continues to innovate to provide endless possibilities for its members.

Just like our parent group, Insignia Jets is committed to delivering the highest standards of service and personalized experiences, enhancing the lifestyle of our discerning clientele. Whether it's curated lifestyle services, premium aircraft, or exclusive events, we strive to exceed expectations and redefine luxury in private aviation.

The Insignia Jets app, available exclusively to our members, is your digital key to an unparalleled luxury travel experience. Crafted by industry leaders in luxury lifestyle management, this app gives you direct access to the world's top-tier charter aircraft.

By downloading the Insignia Jets app, you unlock access to our bespoke Preferred Partner aircraft network. You'll enjoy preferential charter rates, priority access to aircraft, and total price transparency. We've designed the app to streamline your booking experience, allowing you to browse live quotes and secure flights instantly—saying goodbye to the complexities of traditional jet booking.

The app ensures a seamless journey by providing real-time booking updates. All essential flight details—departure dates and times, operator status updates, FBO, and departure and arrival terminal information—are readily available in real time. Moreover, you can easily manage your flight and place any requests via chat or other preferred channels, ensuring a hassle-free experience.

The Insignia Jets app also offers real-time visibility of your Insignia Rewards balance, empowering you to maximize the benefits of the industry's most comprehensive loyalty program.

In the near future, the app will offer tailored flight and travel offers aligned with your preferences, further personalizing your experience.

The Insignia Jets app, available for iOS and Android, is exclusively accessible to Insignia Jets members. Please note that the app showcases aircraft from our Preferred Partner network only and that bookings via the app require a minimum notice period of 72 hours. For additional options or short notice bookings, feel free to reach out to our private aviation advisors via WhatsApp, Email, or Phone.

1. What does the "Requested" status mean?

• The "Requested" status means that your flight is currently being processed by the operator and is subject to aircraft owner approval and/or airport slot confirmation. It is the default status for flights that require owner approval. You can expect to be notified about updates regarding this process within a few hours.

2. What does the "Booked" status mean?

• The "Booked" status indicates that your flight has been successfully booked and is now being processed by the operator. This is the default status for flights that do not require owner approval.

3. What does the "Confirmed" status mean?

• The "Confirmed" status means that the operator has confirmed your booking and is now preparing the flight. At this stage, all necessary flight preparations are underway.

4. What does the "Ready" status mean?

• The "Ready" status signifies that all preparations for your flight have been completed and the flight can proceed as planned. You can expect no regular changes in aircraft, flight times, etc., at this stage.

5. What does the "Completed" status mean?

• The "Completed" status is activated when we receive notification from the operator that your flight has been successfully completed. All actions from your end are complete at this stage, except for settling any outstanding invoices that may arise from reconciliation.

6. What does the "On Hold" status mean?

• The "On Hold" status is activated when there is an issue with the flight that requires rectification before the flight can proceed. Issues could range from operational changes, missing documentation, changes in costs that require approval, or changes to the aircraft or itinerary that require your approval.

7. What does the "Cancelled" status mean?

• The "Cancelled" status is activated if either you or the operator cancels the flight.

8. What does the "Payment Incomplete" status mean?

• The "Payment Incomplete" status indicates that the payment process for your flight is not yet completed. This could be due to extra charges that have arisen due to additional services requested by you or a final payment required after the flight reconciliation stage.

9. What does the "Pending" status mean?

• The "Pending" status becomes active if any changes to the flight have been requested and are pending confirmation from the operator or other stakeholders.